Last Updated: September 30, 2026
At The Tooth Club Clinic, we respect your privacy and are committed to protecting the personal information you provide to us. This Privacy Policy explains how information may be collected, used, stored, and protected when you visit our website, contact us, request an appointment, or communicate with us through WhatsApp and other communication channels.
1. Information We Collect
When you contact us, request an appointment, submit a form, or communicate with our clinic, we may collect information such as:
- Name
- Phone number
- WhatsApp number
- Email address
- Appointment details
- Information you voluntarily provide about your dental concerns
- Messages and communications you send to us
- Information submitted through forms on our website
We aim to collect only information that is reasonably necessary to communicate with you, manage appointments, and provide our dental services.
2. How We Use Your Information
We may use the information you provide for purposes including:
- Responding to your questions and messages
- Scheduling, confirming, and managing appointments
- Providing information about our dental services
- Communicating with you through WhatsApp, phone, or email
- Improving our website and patient communication
- Maintaining appropriate business and service records
3. WhatsApp Communication
If you contact The Tooth Club Clinic through WhatsApp, your messages and contact information may be processed through WhatsApp and Meta's services.
We may use automated communication systems to help receive, organize, and respond to WhatsApp messages. These systems are intended to assist our customer communication and appointment processes.
Please avoid sending highly sensitive or unnecessary personal information through WhatsApp. If you have concerns about sharing information electronically, please contact the clinic directly.
4. Third-Party Services
We may use trusted third-party services to operate our website, communication systems, appointment processes, and automation services.
These services may include website hosting providers, communication platforms, WhatsApp/Meta services, and technology or automation providers that help us manage customer communications.
Third-party services may process information according to their own privacy policies and terms. We take reasonable steps to use services that are appropriate for the purposes for which they are engaged.
5. Protection of Your Information
We take reasonable technical and organizational measures to protect personal information against unauthorized access, disclosure, alteration, misuse, or loss.
6. Data Retention
We retain personal information only for as long as reasonably necessary for providing our services, managing appointments, maintaining appropriate records, resolving disputes, and meeting applicable legal or regulatory requirements.
7. Your Privacy Rights
Depending on applicable law, you may have rights regarding your personal information, including the ability to:
- Request access to information we hold about you
- Request correction of inaccurate information
- Request deletion of information where applicable
- Ask questions about how your information is used
- Withdraw consent where processing is based on consent
To make a privacy-related request, please contact us using the contact information provided below.
8. Children's Privacy
We take children's privacy seriously. Where information relating to a child is collected, appropriate involvement or consent from a parent or legal guardian may be required, depending on applicable law and the circumstances.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, technology, or applicable requirements. Any updates will be posted on this page together with a revised "Last Updated" date.
10. Contact Us
If you have questions about this Privacy Policy or how your information is handled, you can contact The Tooth Club Clinic.
Clinic: The Tooth Club Clinic
Address: G2, Gulberg Arcade, Near Main Market, Gulberg II, Lahore
Email: the.toothclub.dentomedix@gmail.com
Phone: 0300-4870666